Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following information:
• Personal Information — Name, email address, shipping address, phone number, and billing information when you place an order.
• Account Information — Login credentials if you create an account.
• Usage Data — Browser type, IP address, pages visited, and time spent on our site, collected automatically through cookies and analytics.
• Communication Data — Any information you provide when contacting our support team.
2. How We Use Your Information
We use your information exclusively to:
• Process and fulfill your orders
• Send order confirmations, shipping updates, and tracking information
• Respond to your inquiries and provide customer support
• Improve our website, products, and services
• Send marketing emails (only with your consent — you can unsubscribe at any time)
• Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data only with:
• Shipping carriers — To deliver your orders (e.g., DHL, FedEx, UPS).
• Payment processors — To securely process your transactions (e.g., Stripe, PayPal).
• Analytics providers — To understand website usage patterns (anonymized data only).
• Legal authorities — If required by law or to protect our rights.
🔒 Data Security
We implement industry-standard security measures including SSL encryption, secure payment processing, and restricted data access. Your payment information is never stored on our servers — it is handled directly by our PCI-compliant payment processors.
4. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some site functionality.
5. Your Rights
You have the right to:
• Access the personal data we hold about you
• Correct any inaccurate or incomplete information
• Delete your personal data (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Request portability of your data in a structured format
To exercise any of these rights, contact us at contact@atlasurbancraft.com.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. Order-related data is typically retained for 7 years for tax and accounting purposes.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at contact@atlasurbancraft.com.
Last updated: March 2026